At Beautify Zone Cosmetics, we strive to ensure your complete satisfaction with every purchase. Due to the nature of cosmetic and skincare products, we maintain strict hygiene and safety standards. Please read our Return & Exchange Policy carefully before placing your order.

📦 Returns

Unfortunately, we do not accept returns on opened or used products due to hygiene reasons.

We will only accept returns if:

  • The item was received damaged or defective

  • The wrong product was delivered

In such cases, please contact us within 3 days of receiving your order. Items must be unopened, unused, and in original packaging to qualify for a return or refund.

🔄 Exchanges

We offer product exchanges only if:

  • The product is defective

  • You received the wrong item

To request an exchange:

  1. Email us at [Your Email Address] within 3 days of delivery.

  2. Include your order number, a clear photo of the product, and a brief description of the issue.

  3. Once approved, we’ll arrange a replacement or provide a store credit.

❗ Important Notes

  • Shipping fees are non-refundable.

  • Return shipping costs (if applicable) are the responsibility of the customer unless the error is on our end.

  • We reserve the right to reject any return or exchange that does not meet the above conditions.

📩 Need Help?

For any return or exchange inquiries, please contact our customer support at:
📧 info@seashell-chamois-670508.hostingersite.com
📞 +971507075959